COVID-19 Secure

To help keep MuPrint COVID-19 Secure during the time of the Coronavirus, we’ve put together a few rules and tips to help keep everyone safe.

 

Only two customers at a time

We are strictly limiting customer numbers: only two customers are allowed inside the store at any time.

In line with Government regulations, a face mask or other suitable face covering must be worn. This applies even if you are only collecting an order. We have disposable masks for sale if you forget yours.

The opening times are Monday to Friday 9.00am to 5.00pm.

If waiting outside the store, you should maintain 2 metre social distancing.

Please use hand sanitiser provided before/after handling any materials, samples, etc.

There is one customer computer available for use. The maximum session time is strictly 10 minutes. You must use hand sanitiser before using the computer.

 

Order in advance

To reduce your waiting time in the store, order on our website or email us and we’ll let you know when it’s ready to collect. If you are sending a file to print then PDF is strongly recommended.

Emailing from your phone? This sometimes takes a bit of time to come through so send it as soon as you can – don’t wait until you get to the store.

Don’t forget: we also have lower prices if you can wait with our 3 and 5 working day services.

 

Be prepared

If you are placing an order in store, please save time by ensuring everything is ready before coming in. For example:

  • check that you have the correct versions of all your files
  • bring PDF files rather than Word, Powerpoint etc. documents
  • organise your USB drive to make it easy to locate the files
  • check options and prices beforehand so you know what to order

 

Consult with us remotely

To reduce face-to-face interaction, you can get information on our services in a number of ways

  • Website: www.muprint.com has a wealth of information on what we offer and you can get prices for most products at the online shop
  • Email: contact@muprint.com
  • Phone: 0161 868 0977
  • Text or WhatsApp message: 07454 935007
  • Or find us on Facebook and Twitter.

We will answer all enquiries as soon as possible but please be patient as there may be delays during busy periods.

 

Pay contactless or card

MuPrint accepts all major debit and credit cards including Visa, Mastercard and American Express. Contactless payments are preferred including payment by mobile phones and other electronic devices (Apple Pay, Google Pay, Samsung Pay). 

We can also take:

  • card payment by phone – call 0161 868 0977 (Monday to Friday, 9.00am to 5.00pm)
  • instant bank transfer – Sort Code: 01-03-87 • Account number: 30669979 • Account name: MuPrint Ltd.
  • PayPal  – send payments to paypal@muprint.com
  • Cash – but only if you cannot pay by any other method.

 

We can post your order to you

If your order is non-urgent then for an additional fee, we can send it to you using Royal Mail or Parcelforce.

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